Returns & Exchanges
We want you to love your Ambiera piece. If you do not, we will make it right.
30-Day Return Guarantee
If you are not completely satisfied with your purchase for any reason, you may return it within 30 days of delivery for a full refund. No questions asked. Items must be returned in their original condition and packaging.
How to Start a Return
- Email hello@ambierahome.com with your order number and the reason for your return.
- We will send you a prepaid return shipping label within 1 business day.
- Pack your item securely in the original packaging and drop it off at any UPS or USPS location.
- Your refund will be processed within 3–5 business days of us receiving the return.
Exchanges
Want a different color or piece? Contact us at hello@ambierahome.com with your order number and the item you would like instead. Exchanges are subject to availability.
Damaged or Defective Items
If your item arrives damaged or develops a defect within the warranty period, we will replace it at no cost. Email hello@ambierahome.com with a photo and your order number.
Refund Timeline
Refunds are issued to the original payment method within 3–5 business days of processing, plus your bank's standard processing time.
To start a return, email hello@ambierahome.com with your order number. We respond within 1 business day.